For all shipments to Alaska, and Hawaii, USPS priority mail will be used and delivery charges are $8.99 per order. When delivery is confirmed through the USPS verification system, we are released from all liability.
We are not responsible for any mishandling or delay of packages.
MAIL and PHONE ORDERS:
Please mail your check or money order to the address below. Make the check or money order payable to Perfumecastle.com. Please include shipping for all orders and 8.8% tax for Washington residents. Also, please allow 7-10 days for your check to clear. For immediate shipping, please send cashier's check or money order. Please include your e-mail address if you would like to have a shipping confirmation.
Phone orders may also be placed at (253)835-5067.
Orders To All Other Countries: We do not ship internationally at this time.
Refund Policy:
Our goal is 100% customer satisfaction. Merchandise may be returned within 15 days of receiving the product. Returns must be UNOPENED and in ORIGINAL condition. Returned merchandise must be purchased from our online store. We do not accept merchandise which has been purchased elsewhere. You must notify us through e-mail in case of a return and we will respond back with a confirmation. We will refund the product price only, and NOT the shipping and handling fees. All shipping charges on returns will be your responsibility. Please make sure you understand our policies and e-mail us if you have any questions.
PerfumeCastle.com
1832 S. Commons, Suite #A-22
Federal Way, WA 98003
Phone 253-835-5067
Fax 253-835-5067
